Royal Caribbean still showing negative cruise balances

A few days ago I wrote that Royal Caribbean was showing negative account balances. The problem was that the cost of drink packages, internet packages, and other additional purchases were showing as being money that RCCL owed the cruiser. The folks on the phone were showing everything as being OK. As of today, the same error is showing. However, when I exchanged messages about it on Twitter I was at least able to show a screen shot of what I am talking about. They are having their IT folks look at what the issue is, and I will let you know what they say as soon as they have an answer.