Southwest Airlines boarding process and flight review

I mentioned yesterday that my process of booking with Southwest through my corporate travel department was problematic. It has been better when I directly book on my own. I also mentioned that they have an excellent short haul economy class product. Today, I want to focus on something different- the boarding process.  Continue reading “Southwest Airlines boarding process and flight review”

Southwest reservation systems hard to work with

I have a flight tomorrow on Southwest booked through my corporate travel department. I have an A-List membership which, again, was granted by my corporate travel department’s contract with Southwest. It is a fairly simple flight from MAF-DAL-AUS. I acknowledge that my problems are fairly small in the scheme of things. Still, it seems like Southwest has missed several easy chances to get things right on this reservation: Continue reading “Southwest reservation systems hard to work with”