Southwest reservation systems hard to work with

I have a flight tomorrow on Southwest booked through my corporate travel department. I have an A-List membership which, again, was granted by my corporate travel department’s contract with Southwest. It is a fairly simple flight from MAF-DAL-AUS. I acknowledge that my problems are fairly small in the scheme of things. Still, it seems like Southwest has missed several easy chances to get things right on this reservation: Continue reading “Southwest reservation systems hard to work with”