I reported earlier that Royal Caribbean was showing incorrect balances for cruisers who had purchased additional items such as shore excursions, and I followed up later by saying that they did not see any problem. I am pleased to report today that the website again appears to be showing correct information. The total now simply shows the cruise total, and all of the packages I had originally purchased are still there. I will report back when I board the ship on Sunday, but it looks like this problem has been fixed. Huzzah!
Noodles in Midland
Have you ever been to one of those places where you can watch people make fresh pasta after you have ordered it? There is a new Chinese place in Midland, TX called Noodles that does exactly that, and it is fantastic. It is located in a strip mall at the corner of Midkiff and Andrews Highway, and we have been there twice now. It can get really crowded at peak hours, but it is still a great addition to the local scene.
Royal Caribbean still doesn’t think there is a problem with negative balances
A little over a week ago, I wrote that Royal Caribbean was showing negative account balances in the “My Cruise Planner” section of their website in the amount of any additional purchases you had made for your cruise. Over the weekend, I reported that problem had still not been fixed. Today, I exchanged Twitter messages with Royal (having failed via phone or the passage of time to resolve the problem). The representative was perfectly polite and professional, but fundamentally failed to address the issue: The problem remains unresolved, nobody can explain how it happened, and nobody shows much urgency to fix it since it all looks OK on their end. Which is fine, until the error obviously manifesting itself at one point shows up somewhere else. Let’s look at the Twitter exchange with Royal:
Continue reading “Royal Caribbean still doesn’t think there is a problem with negative balances”
Royal Caribbean still showing negative cruise balances
A few days ago I wrote that Royal Caribbean was showing negative account balances. The problem was that the cost of drink packages, internet packages, and other additional purchases were showing as being money that RCCL owed the cruiser. The folks on the phone were showing everything as being OK. As of today, the same error is showing. However, when I exchanged messages about it on Twitter I was at least able to show a screen shot of what I am talking about. They are having their IT folks look at what the issue is, and I will let you know what they say as soon as they have an answer.
New Indian restaurant in Odessa
I have good news for fans of curry disappointed by the closure of the Indian restaurant formerly located at the Grand Texan hotel in Midland (or the closure of the Thai places, or the general lack of curry options). The chef from the Midland establishment has opened up Taste of India inside the Ramada at the intersection of JBS Parkway and Highway 80 in Odessa. I have eaten there four times now, and while it isn’t my favorite curry house in the world, well, I have eaten there four times now. It is a great option to have in the area.
